TaxCloud's editorial team

Alessandro Giovinazzo is a Senior Onboarding Specialist at TaxCloud, where he supports customer onboarding, implementation, and ongoing success for sales tax compliance solutions.

Alex Kent is a U.K.-based chartered accountant at AOKCA Limited who helps businesses manage bookkeeping, accounting, and tax compliance, while providing practical advice to support growth.

Alex is the Head of Demand Generation at TaxCloud, boasting nearly 9 years of experience in DemandGen Inbound roles, specializing in growing B2B, FinTech startups, and P2P platforms.

Alison Jares is the Deputy Director of Business Tax at the South Dakota Department of Revenue. With 24 years of dedicated service, she specializes in sales and use tax policy and training, as well as contractor’s excise tax.

Ally Rohrer is Ecosystem Marketing Manager at TaxCloud, where she leads partner marketing initiatives and supports the growth of TaxCloud’s accountant and ecommerce partner ecosystem. She focuses on building collaborative programs that help firms and technology partners simplify sales tax compliance for their clients.

Senator Ann Rest, hailing from New Hope, Minnesota, is the DFL Leader of the Senate Taxes Committee. With a passion for tax legislation, she has played a pivotal role in simplifying and modernizing sales and use tax collection, benefiting businesses and states alike.

Antoinette Abboud is VP of Customer Experience at TaxCloud, where she is dedicated to driving measurable value and meaningful customer outcomes across the full customer lifecycle.

Antoinette is an expert business writer specializing in tax, accounting, and finance. She has spent nearly two decades producing expert content for regulated industries and business audiences.

Arielle Smith is a Certified Professional Bookkeeper (Canada) and Certified Bookkeeper (U.S.) and Co-Founder of Fix My Books, an award-winning virtual bookkeeping and tax firm serving small businesses across Canada and the United States. She specializes in ecommerce bookkeeping with a focus on Shopify, and was named 2025 Professional Leader of the Year by CPB Canada and a 2025 Top 50 International ProAdvisor by Insightful Accountant.

Ben is a software engineer who loves a good challenge. He has shifted between working as a manual software tester, to an automated software tester, to a developer, to setting up infrastructure, and just about everywhere in between.

Cameron McCool is a finance writer with extensive experience explaining accounting, tax, and compliance topics for U.S. and Canadian business audiences.

Carolynn Kranz is the Founder and Managing Member of Industry Sales Tax Solutions (ISTS) and an expert in state and local tax law, with a particular focus on digital goods and services. Carolynn is known for her innovative approaches and in-depth knowledge of tax compliance.

Charlie joined TaxCloud in May of 2023 in Sales where his experience in consultative selling will help TaxCloud meet customers in a personal and helpful approach.

Christie Comanita is an experienced manager in the government administration industry. With a strong background in sales tax, government, and tax law, she excels in analytical and managerial finance skills.

Connor Jones is a CPA and Controller at TaxCloud who brings deep experience in accounting, financial operations, and audit readiness. He’s passionate about building scalable processes and modernizing finance tech stacks, and he plays a key role in supporting both day-to-day operations and long-term growth initiatives.

Craig Johnson is the Executive Director of the Streamlined Sales Tax Governing Board. With a deep background in state sales taxation, he has been instrumental in simplifying and modernizing sales tax compliance, greatly benefiting multi-state sellers and state governments.

Dave, the VP of Government Affairs at TaxCloud, has over 17 years of experience in sales tax.

David Braasch is the Principal Product Manager at TaxCloud, where he focuses on creating user-centered solutions for sales tax integrations. With over a decade of experience in B2B SaaS product management and technical writing, David has led teams to deliver impactful products.

David Campbell is the former CEO and co-founder of TaxCloud, a leading tax compliance service. With a visionary approach and extensive expertise in e-commerce and sales tax, David is known for his influential role in shaping tax compliance solutions.

David joined TaxCloud in January 2024 as the VP of Finance where his experience in strategic leadership and building world-class finance teams will help TaxCloud accelerate their growth trajectory.

Diane Hardt is the Administrator of the Division of Income, Sales, and Excise Taxes (IS&E) at the Wisconsin Department of Revenue. Known for her leadership and innovative approaches, Diane has significantly contributed to tax administration and policy.

Erika Millard is a QuickBooks Online expert and founder of Bookkeeping with Erika, where she helps business owners simplify bookkeeping, clean up their books, and finally feel confident about their numbers.

Erlinda A. Doherty is the Director of the Budgets & Revenue Committee at the National Conference of State Legislatures (NCSL). With a focus on government affairs, emerging technology, and tax policy, Erlinda is known for her charismatic leadership and strategic communication skills.

Franchesca Singh is a Customer Support Specialist at TaxCloud, recognized for her dedication to enhancing customer experience. With a strong background in client relations and technical support, Franchesca ensures that TaxCloud’s customers receive timely and effective assistance.

Fred Nicely is the Senior Tax Counsel at the Council On State Taxation (COST). With a profound expertise in state and local taxation, Fred contributes to promoting equitable and nondiscriminatory tax policies for multijurisdictional businesses.

Ginia is an experienced Tier-2 Customer Support Manager with a proven track record of driving exceptional customer experiences and optimizing support operations. She is passionate about building and leading high-performing teams while ensuring customer satisfaction and retention.

Harley Duncan is a seasoned expert in state and local tax policy and administration. With over 30 years of experience, he possesses a deep understanding of tax law, policy intersections, and the resolution of tax controversies.

Hayley Solano is Head of Product Marketing at TaxCloud, where she leads positioning, messaging, go-to-market strategy, and sales enablement initiatives for sales tax compliance solutions.

Horst is an accomplished Customer Success leader with a history of building and guiding global Customer Success organizations from scratch and developing customer-centric processes for early-stage startups in dual-sided marketplaces, focusing on B2B users.

Jackson Brainerd is a Policy Specialist at the National Conference of State Legislatures (NCSL). With nearly a decade of expertise in state tax, economic development, gambling, and labor policy, Jackson is known for his clear communication and detailed policy analysis.

Jacob is a Software Engineer with a passion for creating and implementing new ideas. He focuses on crafting modern and responsive front-end apps, as well as flexible and highly scalable back-end systems.

Janet Berry-Johnson, CPA, is a financial content expert with more than 18 years of experience in public accounting and financial education. She specializes in taxes, small business accounting, and personal finance. Janet blends technical precision with clear, engaging writing and has contributed to leading outlets including Forbes, The New York Times, AARP, and The Wall Street Journal.

Jenny Wen is a Senior Database Engineer at TaxCloud with a passion for managing and optimizing complex database systems. She focuses on creating robust, efficient, and scalable database solutions that streamline tax compliance processes.

Jim Ray is the former Chief of Staff at TaxCloud, recognized for his strategic leadership in operations and revenue. With a focus on organizational improvement in the B2B SaaS industry, Jim excels in designing scalable, efficient processes that enhance customer experience.

Joe serves as the Chief Executive Officer at TaxCloud, where his expertise in operational efficiency and hands-on leadership style have led to significant achievements since joining in July 2023.

John May is an engagement and marketing specialist with deep experience in ecommerce accounting, customer enablement, and partner collaboration. At Webgility, he supports merchants and accounting teams by helping them understand, adopt, and streamline workflows around automated accounting and sales tax tools.

JT Day is a Customer Support Specialist at TaxCloud, leveraging his extensive experience in technical support and customer service. Known for his dedication and problem-solving skills, JT ensures a seamless experience for TaxCloud’s customers.

Kristina Cassone-Rhodes, JD, LL.M, is a state and local tax practitioner with advanced training in tax law and deep expertise in voluntary disclosure agreements, nexus evaluation, and multi-state sales tax exposure. She has spent nearly a decade helping businesses resolve complex sales and local tax (SALT) issues and establish compliant, long-term tax positions.

Kristina Simonson is the Director of Growth at TaxCloud, known for her proven track record of driving growth for SaaS companies in the SMB and mid-market sectors.

Lillian Evans is a Product Manager at TaxCloud, recognized for her expertise in developing innovative product solutions that drive efficiency and compliance for businesses navigating complex sales tax challenges.

Lindsay Orr is the Manager of Customer Support at TaxCloud, where she helps businesses confidently transition from other sales tax providers.

Lisa is a multi-faceted professional with a proven track record of success in accounting, general ledger activity, and payroll. She is adept at analyzing and interpreting financial data while ensuring the integrity of all financial information.

Mariana Ruiz joined TaxCloud as their first Marketing Manager in early 2023. She brings over eight years of marketing expertise and has helped countless B2B brands create customer-centric content and marketing strategies.

Mathias is an Account Executive at TaxCloud in Austin, TX, dedicated to helping eCommerce businesses simplify their sales tax compliance as part of the Sales team.

Max is the Director of Engineering at TaxCloud, bringing a wealth of experience in engineering, product management, and growth strategies. He is known for his technical acumen and attention to detail, constantly leveraging these skills to drive exceptional outcomes.

Mike Bailey is a seasoned professional in local government finance and technology leadership. With over 40 years of experience, he excels in paving the way for community and organizational improvement through his expertise and guidance.

Moffat is an accomplished IT and FinTech Support Specialist with over 10 years of experience in Customer, SaaS, and Technical Support. He is recognized in current and prior roles for exceeding company satisfactory ratings (99%) and creating concise internal and external subject matter documentation.

Nate Gilmore is TaxCloud’s Chairman and Chief Strategy Officer and has over 25 years of business and go-to-market leadership experience across ecommerce, PLG, and SaaS companies.

Nick is an Account Executive at TaxCloud, located in Austin, TX. As part of the Sales team, he focuses on helping prospects connect their platforms, such as Shopify, to TaxCloud.

Nuno is a marketing professional with more than ten years with tech and SaaS companies, leveraging his background to build and grow innovative product categories.

Patrick is an executive with a history of developing, implementing, and driving programs that deliver high business growth. He boasts a career tenure in global information technology sales, services, and solutions, demonstrating proven results in both corporate and entrepreneurial environments.

Patrick J. Reynolds is the President & Executive Director at the Council On State Taxation (COST). With a robust background in tax law, he leads legislative advocacy and oversees the Unclaimed Property and Sales Tax Committees at COST.

Rianna is a resourceful problem solver with a proven ability to analyze complex issues and develop effective solutions. With a background in Customer Support, she brings over 10 years of experience in identifying and resolving challenges across several areas.

Richard Cram is the Director of the National Nexus Program at the Multistate Tax Commission. With a robust background in government administration and tax law, he excels in managing multistate tax compliance initiatives and voluntary disclosure programs.

Roger Geiger is the Vice President and Ohio Executive Director for the National Federation of Independent Business (NFIB). With a focus on public policy, politics, and member engagement, Roger is a leading advocate for small businesses in Ohio.

Russ Brubaker is the former Vice President of Government Affairs at TaxCloud and Vice President of the National Association of Certified Service Providers. With a distinguished career in tax policy and government service, Russ is renowned for his leadership and expertise in state taxation.

Ryan Pinkham is the Vice President of Go-to-Market at TaxCloud, renowned for his expertise in marketing strategy and business development. With a proven track record in driving growth and market penetration, Ryan plays a crucial role in TaxCloud’s expansion efforts.

Ryan is an experienced Customer Success Manager with a strong background in elevating client satisfaction and driving revenue growth in various B2B contexts, including double-sided marketplaces.

Sarah Souffrant is a Customer Support Specialist at TaxCloud with experience in CRM optimization, workflow automation, and support operations. She works closely with TaxCloud customers to simplify complex sales tax processes, ensuring clear guidance and operational efficiency.

Thomas Milan is the Vice President of Product Development at TaxCloud, known for his innovative approach and extensive experience in product management and software development. He has been instrumental in driving the growth and technological advancements of TaxCloud’s offerings.

Thomas brings over 10 years of experience across customer onboarding, success, and support within tech companies, including the last 4 years focused on ecommerce. He combines strong operational and people management skills with a passion for helping customers succeed.

Tim Bennett is the former Director of Sales and Use Tax for the Kentucky Department of Revenue. With extensive experience in tax administration, Tim played a pivotal role in overseeing the certification process for Certified Service Providers (CSPs).

Tom has spent the entirety of his career working in sales and use tax, particularly sales tax compliance. He draws on his experience working at the large account firm Moss Adams as well as the tax technology firm, Vertex.

Vang Xiong is a Senior Data Engineer at TaxCloud, known for his expertise in data engineering and analytics. With a background in both IT and law, Vang brings a unique perspective to his role, driving data-driven decisions and innovations.

Vikki Smith is the former Director of the Washington State Department of Revenue. Known for her leadership in tax administration, she has championed technological innovation and customer service improvements throughout her career.