TaxCloud vs TaxJar: 2024 Comparison
Switch to TaxCloud from TaxJar and get more monthly transactions and features than you get with TaxJar – for a lower price. Plus phone and chat support on all tiers. Learn why TaxCloud is the TaxJar alternative that supports your e-commerce business better.
TaxJar
Starter
TaxCloud
Starter
TaxJar
Professional
TaxCloud
Premium
Feature Comparison
TaxJar
Starter
TaxCloud
Starter
TaxJar
Professional
TaxCloud
Premium
Why TaxCloud?
Let TaxCloud handle your sales tax filing
Say goodbye to time consuming tax reporting and keeping track of hundreds of sales tax laws. TaxCloud can handle your sales tax returns for you. We’re a Certified Service Provider (CSP) with the Streamlined Sales Tax (SST) program. What does that mean? We can handle everything from tax registration to tax preparation to tax remittance for you.
Simple sales tax integrations
TaxCloud has a wide (and always expanding) list of integrations that provide simple setup and connectivity for merchants to get easily started. All integrations support the importing of orders to TaxCloud and a number of premium integrations have advanced capabilities like real-time sales tax calculation and exemption management. From e-commerce platforms like Shopify, BigCommerce, Magento, and more – to bookkeeping and accounting software like Intuit Quickbooks online and Xero, you get user-friendly integrations that get the job done with more functionalities. You can also integrate TaxCloud into your ERP or CRM, like Odoo or Netsuite.
Chat and phone support on all tiers
Want to talk with TaxCloud experts who understand all the ins and outs of sales and use taxes? Our friendly and quick customer support (powered by actual human beings – not bots) is what makes TaxCloud one of the best TaxJar alternatives.
What you get with TaxCloud
Industry-leading value and price
TaxCloud offers more features than TaxJar on all our tiers – for a lower price. For example, if you process 1,000 orders annually with our Premium plan, you’ll pay just $2,999 with TaxCloud compared to TaxJar’s $3,769 price. That’s a savings of $770 (4,000 orders? – Save $1,510. 10,000 orders? – Save $1,670).
Simplify your sales tax management
TaxCloud is the sales tax solution that’s made for businesses of all sizes whether they’re SaaS platforms, small to medium sized businesses, or online marketplaces.
- Calculate sales and use tax across over 13,000 U.S. tax jurisdictions in real-time
- Know when nexus is triggered
- Don’t miss tax exemptions or sales tax holidays
- Review sales tax order data at any time
- Get help with audits
Automate your sales tax compliance
Tax laws are always in flux. Sales tax compliance software like TaxCloud helps you stay on top of everything from changing tax rates to filing deadlines. With sales tax automation, you can minimize costly errors so you remain tax compliant – no matter which state changes their laws. Get the sales tax software that keeps you a step ahead.
“ Glad I found them! Initially when I had to set up sales tax for my website, I had spoken to both Avalara and TaxJar. It took about three weeks and four phone calls with an Avalara sales rep before I even got pricing, and TaxJar isn't an SST provider. I had finally recommended checking out TaxCloud. I'm very happy with them (going on four months now). Way cheaper than the competitors as well. ”
Justin B. Trustpilot review
Support
FAQs
Our team is on hand to answer your questions.
While TaxJar started as a small company, in 2021 it was bought by Stripe. Current customers have said that Stripe shut down the company’s U.S. support centers and moved them to India – which led to a degradation of the quality (link: https://apps.shopify.com/taxjar) of their support. Customers also find that TaxJar’s high prices are a pain point. In comparison. TaxCloud offers support from TaxCloud experts who are able to answer all your TaxCloud questions – no matter what tier you choose.
TaxCloud has integrations with a number of popular marketplaces like Amazon, eBay, and more. You can easily connect your TaxCloud account with your stores on those marketplaces. While those platforms manage sales tax for you, TaxCloud can detect marketplace facilitator transactions – allowing merchants to monitor their economic nexus in those states. Learn more about TaxCloud’s integrations.
Because states can require that you count marketplace transactions towards your nexus threshold or report on marketplace transactions in your tax filings, we help you track that data. We work with merchants to establish the necessary business rules to properly track everything you need to – and then provide options for filtering in or out the necessary transactions for filing and sales tax nexus calculations.
There are a number of customer complaints online claiming TaxJar either stopped charging sales tax, charged the wrong amount, or mistakenly remitted more money than was collected in sales tax. In comparison, TaxCloud is focused on getting your sales taxes right, every time so you don’t have to worry about them.
TaxCloud is ready to help you get your business’ tax automation solution setup. We have an onboarding team, documentation, and onboarding support materials to help you set up your integrations. We also have a customer support team that can help with training or answer any questions you have.
TaxJar offers educational resources and articles detailing how to integrate TaxJar and set it up for your business. While TaxJar’s Professional plan offers phone support, the Starter plan only offers email support if you’re struggling to set things up.
If you want to try TaxCloud before signing up, get in touch with our team and we’ll help you integrate our product so you can see how it works before you make a commitment. However, our full solution won’t be available until you sign up.
TaxJar offers detailed reporting with a focus on actual sales tax collected and recalculated data to align closely with state calculations. This provides a solid foundation for understanding both collected amounts and estimated liabilities.
In contrast, TaxCloud has delivered an enhanced reporting experience designed for greater accuracy and compliance, offering real-time, detailed transactional insights down to the jurisdiction level.
The TaxCloud platform simplifies tax compliance with automated, state-specific reports, making it easier for businesses to manage their sales tax obligations without manual recalculations. TaxCloud’s user-friendly dashboard and direct access to TaxCloud experts ensure businesses have both the tools and knowledge for effective tax management, setting a new standard for simplicity and reliability in sales tax management.
The TaxCloud API is available as part of our Premium pricing package. For the most up to date information on TaxCloud rates and pricing, please visit https://taxcloud.com/taxcloud-pricing/.