“Anytime we had questions, the support was excellent. Any issues were resolved in 24 hours or less.”
Discover how Avanquest automated U.S. sales tax compliance with TaxCloud’s fast, reliable customer support.
Why our customers choose us
At TaxCloud, we take the complexity out of tax compliance so businesses can focus on what matters most. With over 15 years of experience, we’re more than just a tax solution — we’re the partner that helps you navigate even the toughest tax regulations.
Here's what our customers have to say
Customer
“We just switched from TaxJar to TaxCloud due to TaxJar never updating their service to support connecting multiple brands/websites under 1 account. TaxCloud handles this seamlessly. This makes our filings easier, plus we'll be able to better track economic nexus on their dashboard (since it's under 1 account). I will...“We just switched from TaxJar to TaxCloud due to TaxJar never updating their service to support connecting multiple brands/websites under 1 account. TaxCloud handles this seamlessly. This makes our filings easier, plus we'll be able to better track economic nexus on their dashboard (since it's under 1 account). I will say TaxJar's economic nexus tracking is currently superior since it updates more frequently. TaxCloud's currently only updates once a month, though they told me they're working on making it update daily. Note you can still see taxed transactions real-time in their admin panel if need be. Onboarding was easy as they guide you through every step of the way. Special shout out to Charlie for always quickly responding. Since completing onboarding, I've only contacted support 1 time so far, but I was able to immediately get an answer through live chat. Most importantly, everything is calculating correctly across all our connected sites based on what we see evaluating their transaction detail screen. TaxCloud's pricing is also better than Avalara and TaxJar, at least in our case. Overall, switching from TaxJar to TaxCloud seems like it will benefit our company.”
Worx Printing cuts sales tax compliance costs by 50%
“TaxCloud for QuickBooks Online is the right-sized solution for businesses like ours.”
Dustin G.
"Managing sales tax compliance for a catalog of over 70 stores across 31 states is quite the task, but TaxCloud has helped us streamline the process with an efficient/automated approach. We have tried going it solo and staying on top of compliance in-house, but using TaxCloud has been WAY more efficient, way faster, and way cheaper."
Music Direct reduces time spent on compliance from two weeks to one day with TaxCloud
“Now, it’s a turnkey process. Transactions from our online and phone sales flow directly through Ability Commerce to TaxCloud. We don’t even think about it anymore”
Caleb H.
"The TaxCloud team was very pleasant to work with. Implementation went smooth with our payment processor Stripe, and WooCommerce. We chose TaxCloud because while we handle our only state nexus in house, we have been worrying about keeping track of nexus in other states as we grow with our 3 entities. TaxCloud seemed to be the best option for the price and so far it's been great to get it setup for 2025."
Ethan M.
‘’TaxCloud has great customer service and I've always been able to reach a real person at TaxCloud when I need help. Integration was easy with their simple and well documented API. TaxCloud has been a huge help streamlining our sales tax collection and remittance.’’
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Rawganique
"This is our first use of tax filing apps. Great experience with onboarding so far. Each interaction is building more trust. The portal is easy to use and very clear - kudos to the designers. Our hope was that TaxCloud takes off the entire chore of dealing with various state..."This is our first use of tax filing apps. Great experience with onboarding so far. Each interaction is building more trust. The portal is easy to use and very clear - kudos to the designers. Our hope was that TaxCloud takes off the entire chore of dealing with various state sales tax filings, and they are exactly doing that. Pricing is competitive and transparent."
PangoBooks cuts sales tax compliance costs with TaxCloud
“If our partnership were a book, the title would be ‘It works!’”
Customer
‘’BigCommerce users only have a few tax tool options - I vetted them all. One has the worst customer service I've ever experienced, and the other takes days by email. TaxCloud accurately calculates taxes at point of sale and allows me to proceed with my business without any worry about this piece — that alone is priceless.’’
How to Be a Redhead simplifies tax compliance with TaxCloud
“Using TaxCloud has helped us to maintain compliance effortlessly, and focus on our core mission of empowering redheads”
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David K.
“TaxCloud simplifies the sales tax reporting for us in all 50 states. The price is very reasonable and the customer service is responsive and friendly. I got a scary letter from a state saying I was delinquent, but within 24 hours TaxCloud had it resolved and corrected.”
UntilGone automates tax compliance and unlocks cost savings with TaxCloud
“With TaxCloud, I spend little to no time managing sales tax. It’s more about time savings and convenience.”
Customer
“When it comes to tax services, customer service is CRUCIAL, and TaxCloud has done a stellar job — someone is only a call away! If a message is left, a call back comes in a timely manner, never mind that they actually answer emails.
As a BC user, there...“When it comes to tax services, customer service is CRUCIAL, and TaxCloud has done a stellar job — someone is only a call away! If a message is left, a call back comes in a timely manner, never mind that they actually answer emails.
As a BC user, there are not a ton of tax tool options from which to choose. I will provide fair forewarning that the *other* two choices are awful - customer service is non-existent with one (to be blunt, one is treated like the company could care less about the potential business and, frankly, as a burden — steer clear (their reviews are a nightmare for a reason)), and the other takes days to respond via email.
I have thus far had an excellent experience with TaxCloud and really happy I went this route.”
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Customer
“I have been using TaxCloud integration for the past 4 years and it works flawlessly. The team support is good and helpful with regards to registering in new States as well as filing all Sales Tax reports. The cost vs other more well known solutions is also much better.”
Bonanza reduces sales tax documentation by 70%
“We needed a solution that could handle sales tax for thousands of merchants across states.”
Customer
“TaxCloud service has simplified our tax calculation process and given us the piece of mind that our taxes will always be accurate.”