Why our customers choose us

TaxCloud sales tax

At TaxCloud, we take the complexity out of tax compliance so businesses can focus on what matters most. With over 15 years of experience, we’re more than just a tax solution — we’re the partner that helps you navigate even the toughest tax regulations.

  • bonanza
  • Kyocera
  • Kohler Co.
  • Avanquest
  • pangobooks

Here's what our customers have to say

Music Direct reduces time spent on compliance from two weeks to one day with TaxCloud

“Now, it’s a turnkey process. Transactions from our online and phone sales flow directly through Ability Commerce to TaxCloud. We don’t even think about it anymore”

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Ethan M

Ethan M.

‘’TaxCloud has great customer service and I’ve always been able to reach a real person at TaxCloud when I need help. Integration was easy with their simple and well documented API. TaxCloud has been a huge help streamlining our sales tax collection and remittance.’’

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Lemyn

‘’We’ve used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you.’’

Shopify

Customer

‘’BigCommerce users only have a few tax tool options – I vetted them all. One has the worst customer service I’ve ever experienced, and the other takes days by email. TaxCloud accurately calculates taxes at point of sale and allows me to proceed with my business without any worry about this piece — that alone is priceless.’’

PangoBooks Founder

PangoBooks cuts sales tax compliance costs with TaxCloud

“If our partnership were a book, the title would be ‘It works!’”

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Alan B.

“TaxCloud makes collecting and distributing sales tax easy for small online retailers. It is cost effective compared with other options and their support team is reliable. The combination of affordability and efficiency makes this a great product to handle the mundane so I can focus on my business.’’

UntilGone automates tax compliance and unlocks cost savings with TaxCloud

“With TaxCloud, I spend little to no time managing sales tax. It’s more about time savings and convenience.”

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Customer

“TaxCloud service has simplified our tax calculation process and given us the piece of mind that our taxes will always be accurate.”

BigCommerce
Quincy Faison CEO Bonanza

Bonanza reduces sales tax documentation by 70%

“We needed a solution that could handle sales tax for thousands of merchants across states.”

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Customer

“When it comes to tax services, customer service is CRUCIAL, and TaxCloud has done a stellar job — someone is only a call away! If a message is left, a call back comes in a timely manner, never mind that they actually answer emails.

As a BC user, there are not a ton of tax tool options from which to choose. I will provide fair forewarning that the *other* two choices are awful – customer service is non-existent with one (to be blunt, one is treated like the company could care less about the potential business and, frankly, as a burden — steer clear (their reviews are a nightmare for a reason)), and the other takes days to respond via email.

I have thus far had an excellent experience with TaxCloud and really happy I went this route.”

BigCommerce
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Sean S.

“We have been using TaxCloud for over 3 years and could not be more satisfied with the servicing of our account, the accuracy of the data/calculations, and the timeliness of the filings. We highly recommend TaxCloud for all your sales tax servicing needs!”

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David K.

“TaxCloud simplifies the sales tax reporting for us in all 50 states. The price is very reasonable and the customer service is responsive and friendly. I got a scary letter from a state saying I was delinquent, but within 24 hours TaxCloud had it resolved and corrected.”

FireResQ CEO Barry McConaghey

FireResQ relies on TaxCloud to maintain sales tax compliance after the Wayfair decision.

“TaxCloud stood out as a winning option against competitors with its simple, affordable pricing.”

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