How Much Does Vertex Cost in 2025?

A leading provider of tax automation software, Vertex is trusted by businesses worldwide to handle complex sales tax, VAT, and exemption certificate management. It’s uniquely popular with mid-size and enterprise brands, especially those with deep integrations into ERP solutions like SAP and Oracle.

However, while it’s a capable platform, Vertex pricing isn’t always clear. This makes it difficult for potential customers to understand what they might pay for and how much it might cost. From our research, costs can vary significantly based on transaction volume, custom solutions, and critical features.

In this article, we’ll break down what Vertex offers, share available pricing estimates, explore hidden costs, and compare Vertex with other top tax compliance tools.

Let’s jump in.

What is Vertex?

Vertex provides integrated tax technology solutions to automate and manage indirect taxes, such as sales and use tax, VAT, and GST. The company has been in business since 1978 and has become a trusted name among enterprise businesses needing robust, scalable solutions for tax accuracy.

As a modern platform, Vertex is built to integrate with major enterprise planning resource (ERP) systems like SAP, Oracle, NetSuite, and Salesforce. It can calculate tax determination in real time across thousands of jurisdictions and support both US and international regulations. That makes it a strong choice for companies with complex, multi-state or global operations.

To provide a robust offering to enterprise clients, the company offers a wide selection of products and services. While this allows for greater customization, it also adds complexity and can make it more difficult for buyers to nail down a final cost.

What’s included in Vertex?

While Vertex offers a range of solutions tailored to different business needs, most plans include a core set of features designed to automate and simplify tax compliance.

Broadly speaking, here’s an overview of what you can expect:

However, note that some features may be restricted or excluded from certain plans and configurations without an additional surcharge.

For example, the Vertex O series includes the Vertex Tax Intelligence module, but it’s only included in the Series Cloud or Series On-Demand licenses for an additional fee.

Keep in mind that the Vertex platform is very modular. Compared to TaxCloud, which gives you everything you need to calculate tax and stay compliant as soon as you select a plan, Vertex offers plans that serve as a baseline for additional layers and modules (and costs!).

If shopping with Vertex, keep a close eye on what modules your plan will provide by default and what product functionality will require an additional buy-in.

This can sometimes be difficult to spot, as Vertex’s sales PDFs and documentation will refer to add-on functionality as if it is included in the standard feature set. The fine print at the bottom of those documents will clarify additional costs, but it’s easy to overlook.

How much does Vertex cost?

Unlike TaxCloud, Vertex is one of many tax compliance vendors that doesn’t list costs publicly on its website. Instead, pricing depends on factors like company size, headcount, solution scope, and modules or services required.

That means the final price tag can vary significantly between brands, even when the platform is implemented for similar use cases.

What we do know is that most Vertex implementations fall into enterprise pricing tiers. The platform is meant to be a longer-term investment, especially when considering factors like onboarding, support, and premium features.

Regardless of the estimates below, expect fluctuations in your final costs as your solution is personalized / customized to your unique business needs.

Vertex pricing estimates

Although Vertex doesn’t publish official pricing, a few third-party resources and customer reports help to paint a rough picture of what you can expect to pay.

Here’s what we found during our research:

• Vendr estimates between $8.5k and $144k per year, with a median annual cost of around $33k. Some community resources also indicate that YOY price increases can be staggeringly high and that it’s sometimes possible to negotiate discounts on contracts.
• GetApp sets the expectation of a price point at $5,000 or higher, which likely excludes many small businesses and confirms Vertex’s alignment with enterprise brands.
• Reviewers on both TrustRadius and G2 are quick to point out that costs around Vertex products can be prohibitive, although some reviewers feel that the cost is worth it when compared to other industry players like Avalara.

While not ironclad, these figures reflect typical pricing for mid-size to large businesses using Vertex Cloud or Vertex O Series products. However, due to the platform’s modular design, the total cost depends heavily on how much functionality you need and how many states or countries you operate in.

Some businesses may also be able to negotiate discounts, especially if they’re bundling services or committing to multi-year contracts.

Vertex: Core products

One of the biggest strengths and drawbacks to Vertex is the modularity of the platform. While several core Vertex products can cater to businesses of different sizes and tax complexity, they vary significantly in terms of deployment, scalability, and depth.

This is common in segmented systems, and it also enables Vertex to restrict access to essential product components and charge them as add-on or premium services.

Here’s a closer look at the core product lineup that Vertex offers, but keep in mind that they have several supplementary products you may need in order to build a complete solution.

Vertex O Series

This is the most robust and customizable offering in Vertex’s portfolio. Typically, Vertex O Series is deployed either on-premise or in a private cloud and supports global tax calculations for sales, use, and value-added taxes.

O Series is especially favored by companies with strict data residency requirements and highly customized ERP environments because the data is stored in-house and retained by the organization. It also comes in a variety of different formats, including specialized versions for retail, leasing, hospitality, and others.

The platform is expandable, offering advanced tax logic and rule customization, and can be extended through add-ons like Vertex Tax Intelligence or the Vertex Certificate Center to handle different aspects of tax compliance.

Vertex O Series Edge

While the name is similar, Vertex O Series Edge is defined by its ability to transact with edge computing technology.

Put another way, this platform allows for tax calculations to happen on local devices, rather than in a cloud-distributed system, so that it can be deployed to locations with limited internet connectivity. With O Series Edge, teams can still enjoy fast transaction speeds and collect accurate taxes, but the calculations are happening on local devices and only push to the cloud when connectivity is available.

This solution is more niche than the mainline O Series, but it’s still a core product solution that Vertex uses to ensure high levels of compliance for organizations where data is spotty and resources are limited.

Vertex e-Invoicing

Vertex e-Invoicing aims to help companies automate all aspects of the invoicing process. This solution is scalable and designed to comply with country-specific mandates surrounding B2B and B2G (business-to-government) transactions.

Accounts recoverable (AR) and accounts payable (AP) processes are supported with Vertex e-Invoicing, and the entire solution can integrate seamlessly with ERP systems to further streamline data exchange, validate invoice accuracy, and meet any jurisdiction-specific formatting rules.

The digital invoicing provided by Vertex e-Invoicing can also connect with O Series products as an add-on, further expanding digital invoicing options within the baseline software.

Vertex VAT Compliance

Built for multi-national companies, Vertex VAT Compliance automates the process of preparing and filing VAT and GST returns across multiple countries. As with Vertex e-Invoicing, VAT Compliance connects with AP and AR systems to expedite data collection, reconciliation, and reporting.

This platform supports country-specific filing formats and language requirements, so companies can remain compliant while scaling globally. You’ll also find robust audit trails to support internal reviews and audits from tax authorities.

It’s an ideal solution for organizations who need to manage complex VAT workflows with evolving tax regulations. This product can also be used together with other products, like Vertex e-Invoicing, to create a fully integrated, global platform that can align with real-time reporting requirements across multiple countries.

Additional costs

One thing to keep in mind when evaluating Vertex is that the base license may not include all the features your business needs to stay fully compliant.

Some essential capabilities may come as add-ons, and the final price can increase quickly depending on your configuration. Here are some common sources of additional costs when implementing Vertex.

Exemption certificate management

Looking for assistance with managing exemption certificates? The Vertex Certificate Center can assist with that, but gaining access will cost an additional monthly fee on top of your O Series or Edge subscription.

This add-on will help to collect, validate, and store certificates from tax exempt customers, making it a must-have for many B2B operations. Unfortunately, it’s not included in the baseline product and will incur additional costs when added to your plan.

Support packages

While standard support is included, premium support is available in two flavors: Gold and Silver. These packages grant access to in-house professional services, customer success managers, training certifications, and priority support options.

From what we’ve seen in reviews, Vertex support is often exceptional, but it comes at a premium.

Added support is recommended if your company handles complex tax scenarios, when you’re conducting ERP upgrades, or when your IT and internal tax teams have limited bandwidth to support Vertex as a tax solution. Off-hour support is also available.

Implementation and consulting

Outside of the added support packages, Vertex also offers consulting, training, and implementation solutions for brands.

This can include data migration, custom ERP mapping, configuration and system integration, and more. These services are usually billed separately, but expect them to add notable costs to your bottom line, especially if you’re a large enterprise looking for company-wide training options.

Factors influencing Vertex pricing

Because Vertex doesn’t publish their pricing in a public setting, the company doesn’t break down costs by line item as you’ll see with TaxCloud and a few other competitors.

Based on vendor comparisons and third-party reviews, pricing is customized and can vary widely from one business to another. Unfortunately, it’s difficult to estimate precisely how costs are calculated and which totals are negotiable.

That said, companies evaluating Vertex should expect pricing to vary based on the following:

• The specific products and modules selected
• Deployment model (on-premise vs cloud-hosted)
• Implementation scope and complexity
• Support tier and service levels requested
• Contract length or custom terms

However, to get a workable estimate, you’ll need to request a custom quote and navigate through the entire sales process.

Vertex vs competitors

When compared to other brands, most reviewers claim that Vertex pricing falls somewhere in the middle of the road.

Based on our research, here’s a breakdown of estimated costs for Vertex and other competing brands:

*This data is based on third-party sources including Vendr, GetApp, and various online customer reviews. Actual prices may vary based on usage, contract terms, and modules selected.

Stay compliant and save with TaxCloud

While Vertex is a powerful platform built for large, complex businesses, it’s not the right fit for everyone. That’s especially true when pricing, transparency, and implementation timelines are major concerns.

For businesses seeking a faster, more affordable way to manage sales tax compliance, TaxCloud offers a simple and cost-effective alternative with clear pricing, no hidden fees, and all essential features included. With TaxCloud, you’ll have the tools you need to make compliance easier without the hefty price tag.