Mar 25, 2025 • 6 minute read
California SaaS Sales Tax: What You Need to Know
Expanding a U.S.-based business to Canada requires understanding Canadian sales tax, including GST, HST, and PST, to ensure compliance and profitability. This guide explains tax regulations, the role of the Canada Revenue Agency, and how the USMCA affects U.S. businesses selling to Canadian customers.

California SaaS Sales Tax: What You Need to Know

Grasping the tax considerations of Software as a Service (SaaS) can be helpful for businesses dealing in digital products in California. In most cases, California does not charge SaaS sales tax – as these goods and services are deemed non-taxable without the transfer of tangible personal property. So,  if your clients use your software over the internet and do not receive any physical media (such as CDs or flash drives), you do not have to charge sales tax in the state.

It is important to note that other types of software, especially those that are sold and delivered through tangible means or that involve the transfer of property, are taxable in California. The distinction emphasizes the need for proper classification of digital products to comply with state regulations.

Understanding California’s sales tax laws can be difficult for businesses, especially those that operate in multiple states, each with their own distinct tax laws. TaxCloud simplifies the issues surrounding sales tax compliance management automation for businesses.

Start your free 30-day trial with TaxCloud today to experience automated sales tax compliance management.

How California Taxes Software and Digital Products

When dreaming of launching a digital service providing business, venture owners would be thinking “Is software taxable in California?” Here, the taxation treatment of virtual goods and services differ depending on how they are delivered and to what extent they are customized.

SaaS Products

Generally, SaaS (software as a service) is not taxable in California because it is a service rather than a tangible personal property. This means that if the customer uses the software remotely and does not get it in any physical form, these transactions are non-taxable.

Delivery Method

However, the taxation policy differs when it comes to the physical form of delivery. Prewritten or canned software sold as CDs or flash drives are subject to tax because there is a sale of a tangible personal property. If the same prewritten software is sold through the internet or there is no physical component, there is no tax involved.

Customized Software

Custom software designed for a particular customer is non-taxable in California irrespective of whether it is delivered electronically or in physical form.

Exceptions – Bundled Software or Mixed Transactions

When taxable and non-taxable items are sold together for a single price, such as in a bundled transaction, sales tax may be applied to the entire transaction. For example, if a non-taxable service is provided alongside tangible software , the entire transaction may become taxable if prices are not mentioned. If the main purpose of the transaction is for a service and other products included in the transaction are only supportive to that service, then that transaction may be non-taxable.

An example would be an online training course where students are provided supplemental materials in PDF or workbook form. The materials are considered supportive since they serve a secondary purpose to the main service being offered. Since the training is the primary intention of the transaction and not the selling of the materials, this would be categorized as non-taxable.

These rules highlight the need to consider both product type and method of delivery when determining your compliance with the state’s sales tax collection.

SaaS Sales Taxes on Third-Party Resellers in California

We have covered that SaaS applications are not subjected to sales tax unless there is an actual transfer of physical property, but things can gets complicated when a third-party gets involved in the process.

Taxing The Resellers

The applicability of the sales tax gets affected if the reseller bundles the SaaS service with hardware or other physical documents.

Let us take, for example, a reseller who sells access to cloud-based SaaS platforms along with USB flash drives containing the software and printed manuals. Then all components become taxable. But, if a reseller provides customers a license that allows them to access SaaS without any physical items then the transaction is usually tax exempt in California.

The Role of California’s Marketplace Facilitator Act 2019

Under the Marketplace Facilitator Act 2019, established large online platforms (such as Amazon or eBay) are required to collect sales tax and pay it on behalf of their sellers. The regulation was framed keeping physical items in mind but there is ambiguity with its applications to SaaS.

The facilitator may need to collect sales tax if the product in question is provided through bundled software, hardware solution or if the resold SaaS product contains any taxable item. The companies dealing SaaS on marketplaces need to check whether they have to comply with these requirements.

Ensuring Compliance In Cross Border SaaS Sales

The SaaS providers selling in multiple states may have to collect sales tax under laws related to economic nexus. For example, New York and Texas have differing ways to tax SaaS. This is why resellers have to keep track of California digital product tax.

Using automated tax solutions as well as consulting with advisors help mitigate the risks and avoid penalties faced while complying with multi-state sales tax laws.

When Does a SaaS Business Have Nexus in California?

In California, Software as a Service (SaaS) companies  establish a “nexus,” a form of tax obligation, through any form of physical or economic presence in the state.

Physical Nexus

A SaaS company has a nexus in California if it has an office in the state. Examples can be of owning or renting an office, having employees, or storing computers in California. These make it mandatory for companies to comply with the tax laws of California.

Economic Nexus

A SaaS company without a presence in the state may still have economic nexus in California. In 2019, the state made it a requirement for businesses to register and pay sales tax if the value of tangible personal property exceeds $500,000 within its limit in the current or preceding  year.

This applies only to the sale of tangible goods. SaaS is non-taxable and intangible in California so this applies to the sale.

Responsibilities Regarding Tax Collection

Even if SaaS services aren’t taxable in California, companies that also sell taxable software or related tangible personal property have to collect and pay sales tax if they have physical or economic nexus in California.

The businesses have to evaluate their offerings and nexus status in order to comply with California tax rules. Due to the complexities of taxation laws, it’s recommended that companies team up with taxation experts to avoid compliance issues.

How to Stay Compliant with California Sales Tax

To remain compliant with California sales tax laws, all businesses that sell software or providing digital services need to follow these recommended practices:

Define Software Products Correctly

Assess your software products and determine their taxability. In California, prewritten software provided on a physical medium such as DVD is taxable. However, software delivered through the internet is usually exempt, unless the electronic delivery comes with a physical component.

Track Economic Nexus Limits

Out-of-state sellers have to keep track of their sales into California. If the sales of tangible personal property is more than $500,000 during the current or the previous calendar year, then the seller has to register themselves to the California Department of Tax and Fee Administration (CDTFA) to collect sales tax.

Be Alert on Tax Reforms

Always keep an eye out on the reforms on tax laws especially those surrounding digital products. You can check with official sources such as CDTFA for any changes that may impact your product’s taxability.

By following these guides, businesses can stay compliant without getting penalized.

Automate California Sales Tax Compliance with TaxCloud

The tax regulations make it daunting to run a business in California, but TaxCloud resolves these issues with its cutting-edge features to keep clients compliant in more than 13,000 jurisdictions.

Businesses can get a taste of how TaxCloud is reshaping the taxation process with their power-packed tools by signing up for a 30-day free trial.

Final Thoughts

Unlike other types of software, non-customized SaaS products are untaxed in California. Prewritten and hybrid software dealers must evaluate their tax obligations with caution. Failure to keep track of regulatory changes could potentially put you at risk of non-compliance, resulting in heavy financial losses.

Using automated solutions such as TaxCloud allows for effortless computation of sales taxes as well as nexus tracking and reporting. These companies can minimize compliance risks and errors while maximizing their resources towards business growth unencumbered by sales tax challenges.

Get started with a free 30-day trial of TaxCloud today and simplify your California sales tax compliance.