Moffat Mugwe
Moffat is an accomplished IT and FinTech Support Specialist with over 10 years of experience in Customer, SaaS, and Technical Support. He is recognized in current and prior roles for exceeding company satisfactory ratings (99%) and creating concise internal and external subject matter documentation.
About Moffat Mugwe
Moffat has demonstrated the capacity to develop and mentor peers while delivering exceptional results. His extensive knowledge spans multi-platform computer hardware, software environments, networking devices, and smart home devices. Moffat has a keen eye for detail and a commitment to excellence.
Expertise
- Customer success
- Technical communication
- Onboarding
- Technical support
- eCommerce sales tax
Education
Florida International University, Bachelor of Arts (B.A.), Broadcast Media
Florida International University, Bachelor of Arts (B.A.), English Language and Literature, General