TaxCloud vs Kintsugi: Which is better in 2025?

By switching from Kintsugi to TaxCloud, teams can enjoy transparent pricing, real human support, SST-certified savings, and lower filing costs. Get reliable and knowledgeable tax compliance support from an established brand, with integrations, services, and solutions designed to automate and resolve tax obligations.

Numeral

Starter

$75
per filing or registration

TaxCloud

Starter

$199
year

Numeral

Custom

$$
Pricing not listed, but fixed price solutions available

TaxCloud

Premium

$799
year
Orders included

N/A

1,200/year

N/A

2,400/year

Automate sales tax filing

$75

$39 per return or $599 nationwide

$75

$39 per return or $599 nationwide

# basic data integrations included

18

Up to 3

18

Up to 3

# official integrations supported

18

13 (additional 3rd party built integrations)

18

13 (additional 3rd party built integrations)

Feature Comparison

Numeral

Starter (or Premium)

TaxCloud

Starter (or Premium)

Established

2023

2008

Product tax code catalog
Exemption certificate support
Address verification API
Virtual mailbox
Economic nexus checker
Economic nexus notifications
Single state tax filing

$75/filing

$39/filing

Nationwide tax filing

$75/filing

$599/month

Nationwide audit support

Starting at $99/month

Voluntary disclosure agreements
Streamlined Sales Tax (SST) discounts
Transaction detail reports
Jurisdiction-level reports
CSV import
Sales tax API

Premium only

Premium only

Email support
Phone support
Chat support

AI-powered

Real people

Why TaxCloud?

Leave your ecommerce sales tax filing to us

Upfront pricing with flexible plans

TaxCloud offers simple, straightforward pricing designed to scale with your business. Our plans are based on your total number of annual transactions you complete. As your business grows, you can purchase additional orders in bundles that align with your estimated order volume.

Similarly, we offer low-cost per-state filing options ($39/state) for companies who have only exceeded nexus thresholds in a small number of states. Brands selling in multiple states can take advantage of our flat rate, nationwide filing option ($599/all states) to keep costs low.

This approach is drastically different from Kintsugi, which sets filing and registration fees at $75 apiece, totaling out to $3,750 with monthly filings! With TaxCloud, you’ll only pay for what you need, and only when you need it.

Why TaxCloud in case of a sales tax audit

Built for long-term compliance

Sales tax compliance is always changing. As your business grows, laws change, thresholds shift, and states introduce new requirements. The TaxCloud team is always working to keep our sales tax calculations up to date so that filings are accurate and compliant. Combined with tools for nexus tracking, multi-state filing, and jurisdiction-level reporting, you’ll never need to worry about staying aligned as things change.

Newer tax platforms often focus on fast setup or flashy AI features. While we’ve incorporated some of those automations into the TaxCloud platform, we’re always focused on long-term solutions that reduce risk and improve audit readiness. When compliance isn’t optional, you need a platform that evolves with your business, and that’s exactly what TaxCloud is built to do.

Access certified rates in SST states

Streamlined Sales Tax solutions

As a certified Streamlined Sales Tax (SST) provider, TaxCloud enables eligible businesses to take advantage of free tax calculations, return preparation, and even filing and remittance in over 20 member states. Kintsugi, like most compliance solutions, isn’t an SST provider, and its users can’t participate in the SST program.

The SST program is about more than savings. As one of only six providers, TaxCloud has met rigorous standards for accuracy, accountability, and government trust. If your business has nexus in an SST state, you can dramatically reduce your compliance workload without sacrificing quality or control. However, that streamlining is only available through TaxCloud.

TaxCloud US-based support

Support when and where you need it

Kintsugi mentions their 24/7 support model regularly on their website. Unfortunately, it’s an AI-powered chat solution that relies on existing support documentation to provide answers. While some human-powered support is available via email, it’s not an around-the-clock solution.

At TaxCloud, we go beyond automation by offering access to real, knowledgeable people. Depending on the plan you choose, we offer access by email, phone, or chat. Our U.S.-based team understands sales tax, not just software, and can help out when things go wrong or you’re up against a filing deadline.

If you need help troubleshooting an integration, filing across multiple jurisdictions, or trying to streamline your tax compliance, TaxCloud’s team is here to act as a partner solution for tax compliance.

What you get with TaxCloud

Automated filing in all 50 states

TaxCloud takes the manual work out of sales tax filing, regardless of team size. We support filing in all 50 states, and our platform automatically prepares and files returns based on accurate, up-to-date sales tax data imported directly from your e-commerce platform.

However, automation doesn’t stop at filing. TaxCloud also handles remittance, due dates, and provides jurisdiction-level breakdowns, so you’re never left scrambling at the end of the month or quarters.

As your operations expands into new channels and markets, TaxCloud grows with you so that maintaining compliance is always simple and easy.

Scalable sales tax compliance

Especially when you’re submitting tax information across multiple states, audits are bound to happen. TaxCloud is built with audit readiness in mind. Filing records, transaction history, and other data is organized and exportable, so you’re never scrambling for documents or piecing together spreadsheets at the last minute.

For additional protection, TaxCloud also offers optional audit support services. When things go wrong, our team can help you gather all of the appropriate documentation so that responding to inquiries is faster and easier than ever.

Powerful reporting tools

Tracking sales and remittance is just as important and filing taxes with the appropriate authorities. TaxCloud provides powerful reporting features that can help you get the clarity necessary to manage and reconcile your sales activity.

In addition to tracking nexus obligations automatically, TaxCloud also provides transaction-level detail and jurisdiction-specific summaries. Every report is designed to help teams stay organized and audit ready.

Need to import or export data? TaxCloud supports CSV importing and delivers clean, exportable reports for all filings, payments, and obligations. This is great if you’re working with external CPAs or if you’re audited by tax officials from a given state. With TaxCloud, delivering transaction data and nexus information is fast, simple, and easy.

FAQ

Getting started is easy! Just sign up for a 30-day free trial. No credit card is required, and you’ll get full access to all platform features.

We can also guide you through the onboarding process, help you set up integrations, import transactions, and more.

After 30 days, your plan will downgrade to a free plan, which allows for CSV imports and nexus monitoring, but you’ll miss out on most filing automations and integration options.

Yes. TaxCloud is one of only six certified Streamlined Sales Tax program providers.

Eligible sellers can receive free sales tax calculations, return preparation, filing, and remittance over 20 participating states.

It’s a major cost-saving advantage over non-SST platforms like Kintsugi or other alternatives.

Yes. While support is dependent on plan, TaxCloud offers email, live chat, and phone support solutions.

We guarantee an email response within 24 hours for all support tickets, while phone and chat solutions are immediate. In both cases, you’ll have access to knowledgeable professionals who can help you troubleshoot issues, better understand tax rules, navigate filing questions, and more.

Yes. When integrations are active, TaxCloud automatically monitors your sales activity across all U.S. states to track when you approach or exceed economic nexus obligations.

Manually checking state rules isn’t required, as TaxCloud will notify you when you should register in new states before falling out of compliance. This helps reduce risk and ensures that you’re always filing in a timely and efficient manner.

Switching to TaxCloud is simple. Our onboarding team can help you import your transaction data, configure your integrations, and set up your standard tax settings.

If you’re moving from a provider like Kintsugi, TaxCloud makes it easy to map your product tax codes, register in new states, and take advantage of flexible pricing and stronger support. That way, you can switch without losing track of your existing compliance obligations.