TaxCloud
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Automate BigCommerce sales tax across every state you sell in

BigCommerce TaxCloud

The right-sized sales tax solution for growing BigCommerce brands.
Reliable compliance, clear pricing, and responsive support that actually helps.

  • Automated, accurate filing
  • US-based support
  • Free filing in 24 SST states
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App available on: the official BigCommerce marketplace

2,000+ brands trust TaxCloud for sales tax compliance

Music Direct
Avanquest

Why sellers switch to TaxCloud

Transparent Pricing & Cost Savings

Pricing

Transparent & Affordable Pricing

  • Affordable plans: Pay 30-70% less than legacy providers with plans starting at $19/month, with options tailored to your business needs.
  • No hidden fees: TaxCloud offers clear, upfront pricing without unexpected charges.
  • SST Program benefits: As a Certified Provider, TaxCloud helps eligible businesses access free filing, registration, and audit support in 24 states.
Reliable Sales Tax Automation

Automation

Reliable Sales Tax Automation

  • Nexus tracking: TaxCloud monitors your BigCommerce orders and alerts you when it’s time to register and start filing sales tax.
  • Product taxability determination: TaxCloud syncs your BigCommerce product catalog with the correct Taxability Codes (TICs) to automatically generate accurate, return-ready sales tax reports.
  • Automated filing: TaxCloud automatically prepares and files your sales tax returns using your BigCommerce sales data, according to your filing schedule.
TaxCloud support

Support

Helpful US-Based Support

  • Rapid response times: Average response in just over an hour, with most issues resolved within 21 hours.
  • Dedicated US-based team: Real people ready to assist you every step of the way. We don’t outsource or use bots to help with your questions.
  • Multiple support channels: Reach out via email or phone — whichever you prefer.
TaxCloud sales tax integrations

Integrations

Native BigCommerce Integration

  • All sales data in one place: Connect all your sales orders in one place using the prebuilt TaxCloud BigCommerce integration, along with tools like QuickBooks Online and marketplace orders via free CSV upload.
  • Accounting and ERP compatibility: Integrate with accounting software, ERPs, and billing tools.
  • Real-time API access: Build custom integrations or extend existing ones using our API.
Sales tax migration

Migration

Comprehensive Migration Assistance

  • Fast migration from legacy tools: TaxCloud transfers your sales data and filing history from Avalara, TaxJar, or other tools, ensuring a smooth transition.
  • No setup fees: Get started without any initial costs.
  • Stress-free onboarding: Our onboarding team guides you through every step of the migration with full support.

Premium

For growing mid-size BigCommerce brands that need a full sales tax compliance solution.

/ Month

/ Year

Billed

  • BigCommerce real-time integration

  • Return ready sales tax reports for all states

  • Access to SST program (free filing in 24 states)

  • TaxCloud API access

  • Phone and email support

  • 8+ integrations, including QuickBooks Online

  • BigCommerce
    BigCommerce
  • Shopify
    Shopify
  • Odoo
    Odoo
  • Magento
    Magento
  • Adobe Commerce
    Adobe Commerce
  • Miva
    Miva
  • QuickBooks
    QuickBooks
  • Chargebee
    Chargebee
  • CSV Uploader
    CSV Uploader

Choose your filing plan

TaxCloud customers can choose between a filing subscription or a pay-as-you-go option. Note that a surcharge applies for Colorado and Louisiana filings.

/ Month

/ Year

Real feedback from our customers

With TaxCloud, How to be a Redhead simplified multi-state compliance and gained a reliable sales tax partner to support their long-term growth.

orders processed without issues
10,000+
supported for sales tax filing
12 states

By switching to TaxCloud, SLEEFS automated sales tax filing nationwide and reduced costs to keep growing confidently.

states covered from registration to filing
37
SST states with free filing
24

By migrating from Avalara to TaxCloud, PangoBooks simplified nationwide tax filing and cut operational overhead, gaining a reliable sales tax partner.

states supported for sales tax filing
50
sales tax costs reduction
75%

After replacing its legacy sales tax provider with TaxCloud, UntilGone gained peace of mind knowing their filings are accurate across the US.

states covered from registration to filing
43
SST states with free filing
24
howtobearedhead.com
“TaxCloud gives us the confidence to expand our reach while ensuring seamless tax compliance."
Adrienne Vendetti and Stephanie Vendetti Thomas

Adrienne & Stephanie Vendetti

Founders, How to be a Redhead

Book a Demo
SLEEFS
It was the best solution out there for us… Pricing, service, and support — it all just worked.
PangoBooks
We paid around $30k for TaxCloud, compared to $100-150k with Avalara. The pricing difference is huge.
UntilGone
TaxCloud’s ability to provide accurate tax calculations and simplify compliance was a game-changer.
C

Customer

Operating across the US

"Very happy with the recent transition to this service. They had a service that fit our unique needs. Great user interface that connected to BigCommerce with ease. The team's responsiveness and willingness to go above and beyond to meet our unique needs has made all the difference. Thank you to everyone involved in making this transition a success!"

BigCommerce
K

Kevin H.

Operating across the US

‘’I dreaded the relaunch of our websites. At the top of the list: integrating sales tax. We couldn't use the same service as our in-house ERP system and I wasn't prepared for what I'd find and certainly hadn't budgeted for it. Signing up with TaxCloud was a no-brainer! Best and easiest decision I made.’’

Trustpilot
P

Paint Life Supply Co.

Operating across the US

’’The on-boarding process with TaxCloud was amazing and stress free. All questions were answered faster than I could have imagined. The initial contact with them took literally minutes. Such a responsive team. I can't believe it, this was the best experience I've had with a service provider in a very long time! Looking forward to partnering with TaxCloud!’’

Shopify
J

Jacques Torres Chocolate

Operating across the US

So much easier to work with than Avalara! When we worked with Avalara they never responded to our questions or messages. TaxCloud's team is much more responsive and US-based. We also found they understood issues quickly, and then were able to resolve them with less time spent by us. We would highly recommend them to anyone looking for sales tax return assistance!

Shopify
C

Customer

Operating across the US

‘’Trying to navigate the confusing world of sales tax has been very frustrating for us over the last few years. The first company that we worked with only made things worse. Since switching to TaxCloud, we've received the service and satisfaction that we were hoping for. The staff at TaxCloud is friendly, knowledgable, and responsive. TaxCloud has saved us money, and most importantly time.’’

BigCommerce
J

John

Operating across the US

‘’TaxCloud is super easy to set up and use and integrating it with our online sales platform was a breeze. The customer support is outstanding! You can actually speak to a live person who is extremely knowledgeable and helpful! Great product - highly recommended!’’

Trustpilot
J

Juanita S.

Small-Business (50 emp.)

It's so simple to use! I don't have to worry about the tax laws because that's what TaxCloud does. The call-in orders all over the USA can be put into their site manually, and it's easy to do! This is the easiest and best way to send the correct taxes to each state!

G2
L

Lemyn

Operating across the US

We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching. For years, we overpaid, but now we only pay a fraction of what we used to.

Shopify
T

Tony A.

Operating across Canada

‘’We were entering the US market and we needed a solution to deal with the multiple state tax regulations in place. TaxCloud Solution was the answer to our problem. They were very responsive in assisting us implementing a solution with our complex sales transaction to ensure we are in compliance.’’

Trustpilot

TaxCloud vs. Other Providers

If legacy providers’ pricing and limitations feel frustrating, you’re not alone. Here’s what sets TaxCloud apart.

Other providers
TaxCloud
Simple platform with only the features you need
Clear, transparent pricing
US-based, expert support
Full SST savings without extra costs
Fast, automated amendments

Simplify sales tax compliance, without the manual work.

✔️ Pay 30–70% less than legacy providers.

✔️ Reclaim hours every month with automated returns filing.

✔️ Switch in days, not weeks with guided migration and setup support.

2,000+ growing companies trust TaxCloud

Book a no-pressure, 30-minute live demo with a product expert.

Get your questions answered, see TaxCloud’s product in action, and learn how it stands out from alternatives.

Frequently Asked Questions

The Streamlined Sales Tax (SST) initiative is a cooperative effort among states to simplify and standardize sales tax collection, especially for out-of-state retailers. By reducing complexity and aligning tax rules across participating states, SST makes it easier for businesses to stay compliant. As one of the few Certified Service Providers (CSPs) in the program, TaxCloud offers free sales tax filing in up to 24 SST member states, helping you save time and money.

Unfortunately, BigCommerce itself doesn’t have sales tax settings so it can’t collect and remit sales tax for you. But BigCommerce does provide the technical capabilities for merchants to set up tax calculations and rates within their online store settings either manually or with the help of third-party compliance solutions. Merchants using BigCommerce are responsible for setting up their sales tax within the BigCommerce platform according to their sales tax collection obligations.

Merchants can easily automate the sales tax collection and remittance process by integrating a third-party sales tax software solution like TaxCloud. These apps handle everything from calculating, collecting, and even remitting sales tax in all the state and local tax jurisdictions you’re required to file sales taxes in.

TaxCloud’s BigCommerce integration features industry leading features, pricing, and customer support. It differs from sales tax compliance software competitors like Avalara or TaxJar in a number of ways. Here’s a brief overview:

  1. Features and Functionality: TaxCloud offers 32 official integrations compared to TaxJar’s 13. TaxCloud also offers unlimited basic data integrations to TaxJar’s three and extra services like audit support. TaxCloud is also a certified provider through the Streamlined Sales Tax Program and TaxJar is not. Avalara does not offer nationwide tax filing and nationwide audit support like TaxCloud. Avalara also charges for each of its services separately so what you get entirely depends on how much you’re willing to pay.
  2. Pricing: TaxCloud offers lower rates per transaction for small to medium businesses compared to TaxJar. For example, if you process 1,000 orders per year with TaxCloud’s Premium plan, that will cost $2,999 with TaxCloud but $3,769 if you used TaxJar. That’s a savings of $770! While Avalara doesn’t list their pricing online and sells their sales tax services separately, to get the same services that you’d get via TaxCloud would cost a considerable amount per month.
  3. Customer Support: TaxCloud provides quick and responsive email, phone, and chat support to all its pricing plans. TaxJar only provides email support on its smallest pricing tier and doesn’t offer chat support at all. Avalara functions more on a self-serve model and can take a while to respond to support queries.

TaxCloud can indeed support multiple stores including ones on platforms like BigCommerce, Shopify, and WooCommerce. It can handle your sales tax compliance needs across multiple companies or storefronts without extra costs or limits for using TaxCloud in multiple stores or on different platforms. This allows you to coordinate your compliance across your stores, all from one TaxCloud account.

Yes! Correct product categorization in BigCommerce ensures accurate TIC assignments. Merchants select the appropriate category, and TaxCloud handles the rest.

What is an order?

  • Each sale, refund, or return counts as one order. Applying an exemption certificate to an order counts as two orders.
  • Each transaction imported via CSV with a unique “order_id” counts as one order.
  • All imported orders sent to any jurisdiction or state count towards your monthly order limit, regardless of whether sales tax was collected.
  • Any API tax calculations or rate lookups provided count as 1/10th of an order towards your monthly order total.

Note:

  • Orders above your order tier will be billed per order at the tier’s per-order price unless you upgrade order tiers.
  • Orders from SST member states do not count toward the plan allotment, provided the merchant is on a Premium plan, enrolled in SST for the member states, and has no physical nexus in the member states.

Orders exceeding the monthly or annual allotment (depending on your plan) will be charged at an a-la carte basis at the per order price of your plan. The per order price can be identified by dividing the price of your plan by the number of included orders.