TaxCloud
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TaxJar vs

Finally, the TaxJar alternative that gets sales tax right

The right-sized sales tax solution for growing ecommerce & SaaS businesses.
Reliable compliance, clear pricing, and responsive support that actually helps.

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Music Direct
Avanquest

What does TaxCloud do?

Why sellers switch to TaxCloud

Reliable Sales Tax Automation

Automation

Reliable Sales Tax Automation

  • Nexus tracking: TaxCloud monitors your sales and alerts you when it’s time to register and start filing sales tax.
  • Tax calculation and collection: TaxCloud automatically updates sales tax rates to ensure accurate sales tax calculation and collection across all 13,000+ jurisdictions.
  • Automated filing: TaxCloud automatically prepares and files your sales tax returns using your sales data, according to your filing schedule.
TaxCloud affordable plans

Pricing

Transparent & Affordable Pricing

  • Affordable plans: Plans starting at $19/month, with options tailored to your business needs.
  • No hidden fees: TaxCloud offers clear, upfront pricing without unexpected charges.
  • SST Program benefits: As a Certified Provider, TaxCloud helps eligible businesses access free filing, registration, and audit support in 24 states.
Dedicated US support by TaxCloud

Support

Helpful US-Based Support

  • Rapid response times: Average response in just over an hour, with most issues resolved within 21 hours.
  • Dedicated US-based team: Real people ready to assist you every step of the way. We don’t outsource or use bots to help with your questions.
  • Multiple support channels: Reach out via email or phone — whichever you prefer.
TaxCloud sales tax integrations

Integrations

Multi-Channel Coverage

  • Ecommerce and marketplace integrations: Connect ecommerce platforms like Shopify or WooCommerce alongside marketplaces.
  • Accounting and ERP integrations: Integrate with accounting software and ERPs, including QuickBooks Online.
  • Real-time API access: Build custom integrations or extend existing ones using TaxCloud API.
TaxJar-migration

Migration

Comprehensive Migration Assistance

  • Fast migration from TaxJar: TaxCloud transfers your sales data and filing history from TaxJar, ensuring a smooth transition.
  • No setup fees: Get started without any initial costs.
  • Stress-free onboarding: Our onboarding team guides you through every step of the migration with full support.

TaxJar vs. TaxCloud at a glance

TaxJar

TaxCloud

Cost per return

$30–$35 per return

$20-$39 per return

Free filing in 24 SST states
Filing audit support
Number of integrations included

Limited

Unlimited

Onboarding

Basic standardized onboarding

Custom personalized onboarding

Support

Slow response times, outsourced support

Fast U.S.-based human support

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Starter

For Shopify and marketplace sellers that need sales tax reporting and filing.

/ Month

/ Year

Billed

Included:

  • Access to Streamlined Sales Tax (SST) program

  • Nexus monitoring across all 50 states

  • Email support

  • Shopify
    Shopify

    Shopify sellers can import, tag, and sync orders from 30+ marketplaces (including eBay, Etsy, Walmart, and TikTok) into Shopify to keep everything in one place.

  • WooCommerce
    WooCommerce

Choose your filing plan

TaxCloud customers can choose between a filing subscription or a pay-as-you-go option. Note that a surcharge applies for Colorado and Louisiana filings.

/ Month

/ Year

Premium

For growing ecommerce and SaaS businesses that need a full sales tax compliance solution.

/ Month

/ Year

Billed

Includes everything in Starter, plus:

  • ERP Integrations

  • TaxCloud API access

  • Phone and email support

  • Shopify
    Shopify

    Shopify sellers can import, tag, and sync orders from 30+ marketplaces (including eBay, Etsy, Walmart, and TikTok) into Shopify to keep everything in one place.

  • WooCommerce
    WooCommerce
  • BigCommerce
    BigCommerce
  • QuickBooks
    QuickBooks
  • Chargebee
    Chargebee
  • Magento
    Magento
  • Adobe Commerce
    Adobe Commerce
  • Miva
    Miva
  • Odoo
    Odoo
  • CSV Uploader
    CSV Uploader

Choose your filing plan

TaxCloud customers can choose between a filing subscription or a pay-as-you-go option. Note that a surcharge applies for Colorado and Louisiana filings.

/ Month

/ Year

Real feedback from our customers

With TaxCloud, How to be a Redhead simplified multi-state compliance and gained a reliable sales tax partner to support their long-term growth.

orders processed without issues
10,000+
supported for sales tax filing
12 states

By switching to TaxCloud, SLEEFS automated sales tax filing nationwide, reduced costs, and gained a hands-off, scalable solution to keep growing confidently.

states covered from registration to filing
37
SST states with free filing
24

By migrating to TaxCloud, PangoBooks simplified nationwide tax filing and cut operational overhead, gaining a reliable sales tax partner for long-term growth.

states supported for sales tax filing
50
sales tax costs reduction
75%

After replacing its legacy sales tax provider with TaxCloud, UntilGone gained peace of mind knowing their filings are accurate across the US.

states covered from registration to filing
43
SST states with free filing
24
howtobearedhead.com
TaxCloud gives us the confidence to expand our reach while ensuring seamless tax compliance.
Adrienne Vendetti and Stephanie Vendetti Thomas

Adrienne & Stephanie Vendetti

Founders, How to be a Redhead

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SLEEFS
It was the best solution out there for us… Pricing, service, and support — it all just worked.
PangoBooks
We paid around $30k for TaxCloud, compared to $100-150k with Avalara. The pricing difference is huge.
UntilGone
TaxCloud’s ability to provide accurate tax calculations and simplify compliance was a game-changer.
C

Cable Bullet

Operating across the US

We have just completed the onboarding process and our first month filing after switching from Avalara (previously TaxJar) to TaxCloud. We remit sales tax in 43 States. So far, it has been a seamless and pain-free experience. Onboarding was transparent and well-organized. We're cutting our costs in half and getting an upgrade!

Shopify
R

Richard Bell

Operating across the US

“Initially, we used Avalara for our tax needs, but it wasn’t as helpful as we needed. The process was complex and time-consuming. Avalara was also very expensive, and their customer support was not responsive. With TaxCloud, I spend little to no time managing sales tax.”

BigCommerce
K

Kevin H.

Operating across the US

‘’I dreaded the relaunch of our websites. At the top of the list: integrating sales tax. We couldn't use the same service as our in-house ERP system and I wasn't prepared for what I'd find and certainly hadn't budgeted for it. Signing up with TaxCloud was a no-brainer! Best and easiest decision I made.’’

Trustpilot
P

Paint Life Supply Co.

Operating across the US

’’The on-boarding process with TaxCloud was amazing and stress free. All questions were answered faster than I could have imagined. The initial contact with them took literally minutes. Such a responsive team. I can't believe it, this was the best experience I've had with a service provider in a very long time! Looking forward to partnering with TaxCloud!’’

Shopify
J

Jacques Torres Chocolate

Operating across the US

So much easier to work with than Avalara! When we worked with Avalara they never responded to our questions or messages. TaxCloud's team is much more responsive and US-based. We also found they understood issues quickly, and then were able to resolve them with less time spent by us. We would highly recommend them to anyone looking for sales tax return assistance!

Shopify
J

John

Operating across the US

‘’TaxCloud is super easy to set up and use and integrating it with our online sales platform was a breeze. The customer support is outstanding! You can actually speak to a live person who is extremely knowledgeable and helpful! Great product - highly recommended!’’

Trustpilot
J

Juanita S.

Small-Business (50 emp.)

It's so simple to use! I don't have to worry about the tax laws because that's what TaxCloud does. The call-in orders all over the USA can be put into their site manually, and it's easy to do! This is the easiest and best way to send the correct taxes to each state!

G2
L

Lemyn

Operating across the US

We've used many tax service providers in the US, from big names like Avalara to mid-sized companies, and hands down, TaxCloud is the best. What sets them apart is their exceptional customer service and personal approach. Unlike the big companies, they offer a more personalized experience with a dedicated professional who is always there for you. Their response time is incredibly fast, and we've saved thousands of dollars each year since switching. For years, we overpaid, but now we only pay a fraction of what we used to.

Shopify
T

Tony A.

Operating across Canada

‘’We were entering the US market and we needed a solution to deal with the multiple state tax regulations in place. TaxCloud Solution was the answer to our problem. They were very responsive in assisting us implementing a solution with our complex sales transaction to ensure we are in compliance.’’

Trustpilot

Simplify sales tax compliance, without the manual work.

✔️ Pay 30–70% less than legacy providers.

✔️ Reclaim hours every month with automated returns filing.

✔️ Switch in days, not weeks with guided migration and setup support.

2,000+ growing companies trust TaxCloud

Book a no-pressure, 30-minute live demo with a product expert.

Get your questions answered, see TaxCloud’s product in action, and learn how it stands out from alternatives.

Frequently Asked Questions

While TaxJar started as a small company, in 2021 it was bought by Stripe. Current customers have said that Stripe shut down the company’s U.S. support centers and moved them to India – which led to a degradation of the quality of their support.

Customers also find that TaxJar’s high prices are a pain point. In comparison. TaxCloud offers support from TaxCloud experts who are able to answer all your TaxCloud questions – no matter what tier you choose.

Both TaxCloud and TaxJar help automate sales tax, but their focus and pace of development differ.

Since TaxJar became part of Stripe, much of its development has shifted toward maintaining existing functionality, with fewer major feature releases. Some users have also reported challenges with integrations and support responsiveness.

TaxCloud, on the other hand, is actively evolving its platform for growing ecommerce businesses. It continues to release new integrations (including QuickBooks Online and Chargebee), expand marketplace availability (Shopify, WooCommerce, etc.), and invest in product development. In addition, TaxCloud places strong emphasis on U.S.-based support, onboarding, and customer success.

For businesses looking for a solution that is actively improving, with hands-on support and a focus on mid-market needs, TaxCloud is often more reliable option.

The Streamlined Sales Tax (SST) initiative is a cooperative effort among states to simplify and standardize sales tax collection, especially for out-of-state retailers. By reducing complexity and aligning tax rules across participating states, SST makes it easier for businesses to stay compliant. As one of the few Certified Service Providers (CSPs) in the program, TaxCloud offers free sales tax filing in up to 24 SST member states, helping you save time and money.

TaxJar is not a Certified Service Provider in the SST program, which means these cost-saving benefits are not available through their platform.

TaxCloud is ready to help you get your business’ tax automation solution setup. We have an onboarding team, documentation, and onboarding support materials to help you set up your integrations. We also have a customer support team that can help with training or answer any questions you have.

TaxJar offers educational resources and articles detailing how to integrate TaxJar and set it up for your business. While TaxJar’s Professional plan offers phone support, the Starter plan only offers email support if you’re struggling to set things up.

What is an order?

  • Each sale, refund, or return counts as one order. Applying an exemption certificate to an order counts as two orders.
  • Each transaction imported via CSV with a unique “order_id” counts as one order.
  • All imported orders sent to any jurisdiction or state count towards your monthly order limit, regardless of whether sales tax was collected.
  • Any API tax calculations or rate lookups provided count as 1/10th of an order towards your monthly order total.

Note:

  • Orders above your order tier will be billed per order at the tier’s per-order price unless you upgrade order tiers.
  • Orders from SST member states do not count toward the plan allotment, provided the merchant is on a Premium plan, enrolled in SST for the member states, and has no physical nexus in the member states.

Orders exceeding the monthly or annual allotment (depending on your plan) will be charged at an a-la carte basis at the per order price of your plan. The per order price can be identified by dividing the price of your plan by the number of included orders.